In the restaurant business, finding a good bartender is akin to striking gold. There are lots of people who can mix drinks, but you should hire bartender who has the delicate mix of friendliness and style that is the trademark of a good bartender.
A bartender is someone who is visible to the whole audience so he should have huge amount of confidence in his own abilities firstly then only he would be able to exude his charisma over the crowd. And once he starts doing that then the crowd will pour in just for him/her.
Defining a good bartender
A good bartender will listen to customers while at the same time help out the rest of the staff. He or she needs to be responsible, since they typically lock up the restaurant each night and making sure that nightly deposit is taken care of. No other person on staff, save a manager or owner, has as much access to the money as the bartender. They may be responsible for cashing out the servers at the end of the night. For this reason alone, you want to make sure the person you hire to tend bar has an honest and trustworthy reputation.
Bartenders must be good listeners, or at least be able to fake good listening. Customers sit at a bar for a variety of reasons. They are lonely and want someone to talk to. They are tired and want to be alone. They want to watch the nightly football game. They want to try to pick up a date. Whatever the reason, the bartender needs to be able to interact with customers on their level. A bartender needs to know how to read people and interact with them accordingly. These are the types of bartenders who develop a strong customer following.
A bartender should be a good sales person, without being pushy. A customer asks for a martini. A good bartender would ask if they want Beefeater or Bombay, and not just assume they want well. Many restaurant bars offer full dinner service. A good bartender will always offer a dinner menu and tell the customer about the daily specials.
Experienced Bartenders Only, Please!
One of the most important traits in a good bartender is experience. Tending bar is a hands-on job. You cannot learn it from a book. You have to do it. Bartending schools, a good idea in theory, do not give the kind of hands-on experience that is needed to be a bartender at a busy restaurant.
Always Check References When Hiring A Bartender
Always check references. Hiring employees is time-consuming at times. It is often tempting to hire a person on the spot, because he or she is a friend of one of the staff, or a friend of friend, etc… Because of the important role a bartender plays in your establishment, you should be vigilant about checking references.
Questions to Ask Bar-tending Candidates
When you are interviewing a bartender, ask candidates to describe their previous job settings. Is the previous restaurants where they worked similar to yours? Other questions to ask a potential hire include:
• How do you tell if someone has had too much to drink?
• How do you handle drunk customers?
• How do you handle a busy bar?
• How do you deal with an unhappy customer?
• You have a problem with one of the other staff, what do you do?
Also, keep an eye on your liquor inventory. Many a bartender (and other staff) has helped himself to a bottle of two of house liquor. If you notice that a certain brand of liquor is flying off the shelves, check your POS to make sure that it is accounted for. If it isn’t, speak with your bartender about where it has been going.
Until you feel one hundred percent comfortable with the person you have entrusted with a good portion of your business, keep track of sales, receipts and deposits and inventory.